Frequently asked questions
TRACE is a platform designed to help event professionals and sustainability leads measure, understand, and reduce the environmental impact of their events. We provide tools to calculate event carbon emissions, assess sustainability metrics, and make data-driven decisions.
TRACE offers different tiers or subscription models depending on the size of your team and frequency of your events. For detailed pricing, you can request a quote or explore the pricing page.
Any organisation or individual involved in planning or hosting events can benefit; this includes event agencies, in-house corporate event teams, venues, production suppliers, and freelancers. Whether you’re running a small gathering or a large-scale conference, TRACE offers value by helping you understand and reduce your event’s carbon footprint.
Simplicity: TRACE offers an intuitive dashboard that eliminates guesswork.
Accuracy: Calculations are based on industry standards and GHG Protocol.
Efficiency: The platform saves significant time and resources compared to manual calculations.
Expertise: isla’s industry expertise is built into the platform, ensuring best-practice recommendations and relevant insights.
Independence: TRACE reduces your reliance on external consulting by upskilling your team and future-proofing your events against future legislation.
TRACE goes beyond tracking. The platform provides actionable insights and best-practice recommendations to help you reduce emissions at all stages—planning, production, and post-event. TRACE offers a range of additional support training to help your teams to measure accurately and make informed decisions.
No, TRACE estimates the environmental impact of events by analysing data such as attendee travel, energy consumption, catering, and waste management. It uses emission factors that are in line with global standards to provide a scope 3 carbon footprint.
TRACE is designed to work with both precise and estimated data, making it suitable for events of all sizes. The more accurate your inputs, the more precise your results will be, but estimations can still provide valuable insights.
Measuring your event’s carbon footprint helps you understand its environmental impact, identify areas for improvement, and demonstrate your commitment to sustainability. It also enables transparent reporting to stakeholders and can enhance your brand’s reputation.
Yes, our platform is adaptable for all event types, from small meetings to large conferences, festivals, and exhibitions. Whether your event is virtual, hybrid, or in-person, we have tools to assess its sustainability impact.
We prioritise data security and privacy. All data is securely stored and protected in compliance with industry standards and data protection regulations.
Yes, TRACE generates detailed reports with actionable insights, helping you understand your event’s environmental impact and make informed decisions to improve sustainability.
Yes, TRACE aligns with international sustainability standards, including the GHG Protocol, SBTi and ISO 20121, ensuring accurate and credible reporting of environmental impacts.
Yes, TRACE allows you to compare data across different events, helping you track progress, identify trends, and benchmark sustainability performance over time.
Yes, our dedicated support team is available to assist you with any questions or technical issues. You can reach us via email, live chat, or phone.
Yes, our platform allows you to customise reports with your logo and branding, making them suitable for client presentations or internal sustainability reporting.
Yes, we offer onboarding sessions and training resources to help new users get the most out of TRACE.
No, your data is private and secure. We do not share your event information with third parties.
Yes, TRACE has APIs available upon request.
You can cancel your TRACE account up to 60 days before your annual renewal date by emailing trace@weareisla.co.uk.
You can add an event to your account at any time by emailing trace@weareisla.co.uk